Terms & conditions

Last updated: September 15, 2026

These Terms & Conditions ("Terms") govern your use of mixedbagtheseries.com and any purchase made through the website.

The website and online store are operated by Mixed Bag The Series LLC ("Mixed Bag The Series," "MIXED BAG," "we," "us," or "our").

By accessing or using this website, you agree to these Terms. If you do not agree with them, please do not use the website.

1. About MIXED BAG THE SERIES

MIXED BAG THE SERIES is an animated entertainment project created and operated by Mixed Bag The Series LLC.

The website provides information about the series and its creators, audiovisual content, news and updates, and merchandise related to MIXED BAG THE SERIES.

2. Use of the website

You may use this website for lawful purposes and in accordance with these Terms.

You agree not to:

Use the website for fraudulent, unlawful, or abusive purposes.
Attempt to gain unauthorized access to the website, its systems, or other users' information.
Interfere with the operation or security of the website.
Copy, reproduce, distribute, modify, or commercially exploit website content without appropriate authorization.
Use automated systems to scrape or collect website content in a manner that could interfere with the website or violate applicable law.
Impersonate another person or misrepresent your affiliation with MIXED BAG THE SERIES.

We reserve the right to restrict or terminate access to the website where reasonably necessary to protect the website, our users, or our business.

3. Intellectual property

Unless otherwise stated, the content available on this website is owned by or licensed to Mixed Bag The Series LLC.

This includes, but is not limited to:

The MIXED BAG THE SERIES name and branding
Logos
Characters
Illustrations
Artwork
Animation
Videos
Written content
Graphics
Website design
Promotional materials
Merchandise designs

You may view and access this content for personal, non-commercial purposes.

You may not reproduce, redistribute, modify, sell, license, publicly display, or commercially exploit our content without prior written permission, except where permitted by applicable law.

The appearance of third-party trademarks, names, or copyrighted material on the website does not necessarily indicate ownership by Mixed Bag The Series LLC.

4. Merchandise

We offer merchandise related to MIXED BAG THE SERIES through our online store.

Products are generally made to order through our fulfillment partner, Printful.

Product descriptions, images, colors, sizes, and other information are provided as accurately as reasonably possible. However, actual colors and appearance may vary depending on your screen, device, materials, production processes, and other factors.

We reserve the right to correct errors, update product information, or discontinue products at any time.

5. Product availability

Products are subject to availability.

Because merchandise is produced on demand, availability may depend on the availability of the underlying product, materials, fulfillment location, or shipping destination.

If a product becomes unavailable after you place an order, we will contact you and, where appropriate, offer an alternative, replacement, or refund.

6. Prices and payment

Prices displayed on the website are those applicable at the time of purchase unless otherwise stated.

Prices may be changed at any time without prior notice.

Available payment methods may include:

Credit and debit cards through Stripe
PayPal
Other payment methods made available through the checkout

Payments are processed through the applicable payment provider.

We do not intentionally store complete payment-card information on our own website.

An order is not considered accepted until payment has been successfully processed and the order has been accepted for fulfillment.

7. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an automated confirmation email. This confirms that we have received your order but does not necessarily mean that the order has been accepted or fulfilled.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:

Product availability issues
Pricing or listing errors
Payment problems
Suspected fraud or unauthorized activity
Shipping restrictions
Technical errors

If we cancel an order after payment has been received, we will arrange an appropriate refund.

8. Production and fulfillment

MIXED BAG merchandise is produced and fulfilled through Printful.

After an order is placed, relevant order information may be transmitted to Printful so that the product can be manufactured and delivered.

Production and shipping times may vary depending on:

Product type
Fulfillment location
Destination
Shipping method
Order volume
Customs procedures
Circumstances outside our reasonable control

Estimated delivery times are not guaranteed unless expressly stated otherwise.

9. Shipping

We ship to destinations supported by our fulfillment provider.

Shipping costs and available shipping methods are displayed during checkout where applicable.

International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.

Unless otherwise required by applicable law, these charges are the responsibility of the customer.

Once an order has been handed over to the shipping carrier, delivery may be affected by circumstances outside our control.

For information about damaged, defective, incorrect, or undelivered orders, please refer to our Returns & Refunds Policy.

10. Returns, refunds, and replacements

Because our merchandise is generally made to order, we do not generally accept returns or exchanges simply because you changed your mind or selected the wrong size or color.

We may provide a replacement or refund when a product is:

Damaged
Defective
Misprinted
Incorrect
Otherwise affected by a production or fulfillment error

Please contact us as soon as possible if there is a problem with your order.

Our complete procedures are described in our Returns & Refunds Policy.

Nothing in these Terms limits any mandatory consumer rights that apply under applicable law.

11. Customer responsibility

You are responsible for providing accurate information when placing an order, including:

Name
Shipping address
Email address
Product selection
Size
Color
Other relevant order information

We are not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete information provided by the customer, except where applicable law provides otherwise.

12. Newsletter and communications

You may voluntarily subscribe to the MIXED BAG newsletter.

Newsletter communications may include:

Series updates
New clips
Pilot announcements
Merchandise news
Behind-the-scenes content
Season 1 updates
Other MIXED BAG-related news

Newsletter subscriptions are managed through MailerLite.

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.

Selecting "I WANT SEASON 1" indicates your interest in future MIXED BAG episodes. It does not by itself constitute consent to receive unrelated marketing communications.

13. Third-party services and links

The website may use or link to third-party services, including payment providers, fulfillment providers, newsletter platforms, analytics services, social media platforms, and video hosting services.

These services operate under their own terms and privacy policies.

We are not responsible for the availability, content, policies, security, or practices of third-party websites or services.

14. Website content and availability

We make reasonable efforts to keep the information on the website accurate and up to date.

However, we do not guarantee that:

All information will always be complete or current.
The website will always be available.
The website will be free of errors or interruptions.
All content will be compatible with every device or browser.

We may modify, suspend, or discontinue any part of the website without prior notice where reasonably necessary.

15. Limitation of liability

To the maximum extent permitted by applicable law, Mixed Bag The Series LLC will not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from your use of the website or purchase of merchandise.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

Nothing in these Terms affects mandatory consumer protection rights.

16. Force majeure

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

These may include, for example:

Natural disasters
Severe weather
War or civil unrest
Government actions
Strikes
Transportation disruptions
Internet or infrastructure failures
Cybersecurity incidents
Supplier or fulfillment disruptions
Other circumstances outside our reasonable control

Where such circumstances affect an order, we will make reasonable efforts to communicate relevant information and resolve the situation.

17. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how we collect and process personal information.

Our use of cookies and similar technologies is described in our Cookie Policy.

18. Changes to these Terms

We may update these Terms from time to time to reflect changes to our website, products, services, business practices, or applicable legal requirements.

When we make changes, we will update the "Last updated" date at the top of this page.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

19. Governing law

These Terms are governed by the laws applicable to Mixed Bag The Series LLC, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.

Nothing in this section prevents a consumer from exercising mandatory rights or bringing a claim in a jurisdiction where applicable law gives them that right.

20. Contact

If you have questions about these Terms, an order, our merchandise, or the website, please contact:

Mixed Bag The Series LLC
4040 Glenway Ct.
Wauwatosa, Wisconsin 53222
United States

Marisa Minotte
marisa@mixedbagtheseries.com